Skip to Content

Terms and Policies

Welcome to our store. By using the website and completing your purchase, you agree to the terms and policies outlined below.

1. Orders and Purchases

  • We strive to display product information and prices accurately and clearly.

  • Orders are confirmed after the purchase is successfully completed.

  • The store reserves the right to cancel any order in the event of a clear error in the price or product information, or if the product is unavailable.

  • The customer is responsible for ensuring the accuracy of contact information and delivery address before confirming the order.

2. Prices and Payment

  • All displayed prices are the approved prices at the time of placing the order.

  • Prices and offers may change without prior notice.

  • Payment must be completed using the payment methods available in the store.

3. Shipping and Delivery

  • Orders are prepared and shipped to the address registered during the purchase process.

  • Delivery time varies depending on the city and the shipping company.

  • Some delays beyond the store's control may occur, such as weather conditions or issues with shipping companies.

  • The customer is responsible for entering a correct delivery address and contact details.

4. Exchange and Returns

  • Exchange or return requests can be made within the timeframe and conditions specified in the store's policy.

  • The product must be in its original condition and unused, with packaging and accessories retained where possible.

  • Due to the nature of certain beauty and personal care products and tools, returns or exchanges of opened or used products may not be permitted for health and hygiene reasons.

  • In the event of receiving a damaged product or one different from what was ordered, please contact customer service as soon as possible.

5. Products

  • Results from using beauty products vary from person to person.

  • Please read the product description and usage instructions before use.

  • The customer is responsible for ensuring the product is suitable for their personal use before purchasing.

6. Privacy and Data Protection

  • We are committed to maintaining the confidentiality of customer data and using it only for purposes related to providing the store's services and fulfilling orders.

  • Customer data is not shared with other parties except when necessary to provide the service, such as with shipping and payment companies, or as required by law.

7. Intellectual Property Rights

All content on the store, including text, images, logos, and designs, is the property of the store or its licensors, and may not be used or copied without prior permission.

8. Policy Updates

The store reserves the right to amend or update these terms and policies when necessary, and changes become effective once published on the website.

9. Contact

For inquiries related to orders, products, or returns and exchanges, you can contact customer service through the available communication channels in the store.